You will then be presented with a dialog containing an ID and Password – give these to your Datacate support representative if prompted.ĭatacate support representatives will then be able to view your screen and take control with your permission. Answer ‘yes’ if prompted to confirm that you wish to allow Teamviewer to make changes to your hard drive. A dialog box will open asking you to save (or run) the QuickSupport application:Ĭhoose ‘run’ if available otherwise choose ‘save’ then once the application is downloaded, browse to the location where you saved the file and double-click it to run it. To use QuickSupport, simply click the link below. Unfortunately, remote desktop software is sometimes abused by scammers.Datacate clients whom need assistance with an issue that requires our support representatives connect to their MS Windows desktop or server can utilize our QuickSupport App, which allows Datacate technicians to view and control the client’s device. I was almost scammed by somebody telling me to use this app this morning claiming they were sorting my internet out luckily after 10 minutes I realised that he was not legit when I questioned him he got very threatening and threatened to empty my bank account be warned people he knew what i had in my account and who i banked with as i did fall for it at first because i had reported internet issues they say they need to run security checks and update all your shopping apps and email and and have you through a fake website showing errors and your internet has been hacked by somebody in the usa when they wanted to do something with my banking app thats when i clicked he was up to something be careful all

Enter the ID from this app into the Partner-ID field

Highest security standards: 256 Bit AES Session Encoding, 2048 Bit RSA Key ExchangeĢ.

From any computer, you or your technician can:.

Screen sharing to any computer or other mobile device.

Technicians can chat, transfer files back and forth, view device information, push settings, and much more.

Share your complete screen live to a technician.

TeamViewer provides easy, fast, and secure remote access and is already used on more than 1 billion devices worldwide. You can even mirror your screen to any other iPad or iPhone! Get support for your iPhone and iPad from any computer.

Quicksupport